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AI Receptionist for Therapists & Counseling Practices

Sunday-Night Crisis Call Hits Voicemail — Client Books Somewhere Else by Monday

A prospective client finally worked up the nerve to call your practice at 9pm. By the fifth ring they're leaving a message — and by Monday morning they've already booked with the therapist one zip code over who picked up.

No credit card required · Setup in 5 minutes
Receivly — Live Therapy Practice Call
8:47 PM📞 Incoming call: (813) 555-0341
8:47 PMAI: "Good evening, you've reached Dr. Mendoza's practice. I'm the practice's AI intake assistant. What brings you to therapy right now?"
8:48 PM👤 Caller: "Honestly, my anxiety has been out of control since my dad passed in April. I've been putting off calling someone for months."
8:48 PMAI: "I'm sorry for your loss. I'm hearing that anxiety, grief, and a long-avoided first call. Do you have insurance you'd like to use, or are you paying out of pocket?"
8:49 PM👤 Caller: "I have Aetna. And ideally I want to see Dr. Mendoza specifically."
8:49 PMAI: "Dr. Mendoza is paneled with Aetna and has a Thursday 6pm intake slot open this week — she's also free Tuesday at 5pm with her new associate, Dr. Patel, who specializes in grief work. Which would you like?"
8:49 PM👤 Caller: "Thursday at 6 with Dr. Mendoza, please."
8:49 PMAI: "Booked for Thursday at 6pm with Dr. Mendoza. I'm sending intake forms to your email now, plus a confirmation text with the office address and parking notes. Dr. Mendoza will review your intake summary before your first session — no paperwork to re-do at the visit."
8:49 PM✓ Intake booked · Forms sent · SMS confirmation queued
8:49 PM
$2,400–3,600
Avg. new-client course of therapy (12 weekly sessions)
68%
Of new-client intake calls arrive outside business hours
15+
Calls solo therapists & small practices miss per week
5 min
To get your AI intake assistant live
ROI Calculator

How much is voicemail costing your practice?

Most solo therapists and small practice owners are surprised when they run the numbers.

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Weekly Loss
Monthly Loss
Yearly Loss
Receivly cost $99/mo
Why Therapists Choose Receivly

Your AI intake assistant —
built for solo and small practices

24/7 Intake — Before & After Sessions

A Sunday-night crisis call doesn't go to voicemail anymore. The AI answers, captures presenting concern + insurance + clinician preference, books the intake, and emails you a same-day summary so you arrive Monday prepared.

Consistent Intake — No Redoing Paperwork in Session

The AI asks the same five intake questions every time — presenting concern, prior treatment, insurance, medication history, clinician preference — and you receive a structured summary before the first session. No 25 minutes wasted on forms.

Confirmations & Reminders That Reduce No-Shows

Each booked session gets an SMS confirm, a 24-hour reminder, and a same-day ping — reducing the costly late cancels and no-shows that therapy practices in particular struggle with. Clients who don't show rarely rebook on their own.

What Therapists Are Saying

Real results from solo and small practices

We're growing fast — and so are the practices using us.

I'm a solo LCSW and used to lose every after-hours call to voicemail. The biggest pain was watching the Google reviews stack up about how hard it is to reach a therapist — I knew those were prospective clients who moved on. Now the AI picks up at 9pm on a Sunday, walks them through five intake fields, and books them while I sleep.

RM
LCSW Rebecca M.
Bayshore Therapy · Tampa, FL

Our group practice's intake coordinator quit last fall and we were drowning — new referrals sat unanswered for two days while clinicians tried to triage between sessions. Receivly keeps intake consistent and arrives in our shared inbox as a tidy summary. We've onboarded two new clinicians this year because we actually know what's coming in.

DP
LMFT Danielle P.
White Rock Counseling Group · Dallas, TX

Our no-show rate dropped from 22% to under 8% in the first quarter. The 24-hour text reminder plus a same-day text confirmation made a bigger difference than I expected — a therapy client who no-shows often doesn't come back, so this directly salvaged maybe $18k of course revenue we would have written off.

JC
Psy.D. Jonathan C.
Music City Psychology · Nashville, TN

⭐⭐⭐⭐⭐ Verified customer reviews — more coming soon as we grow.

See It In Action

Watch the AI handle a real prospective client call

No signup needed. See exactly what your callers will experience.

R
Receivly AI
Typing…

This could be your practice's after-hours intake.

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Get your AI intake assistant running today

Takes 5 minutes. No credit card required. Your prospective clients get answered on the first ring by the end of the day.

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Free 5-minute setup. We'll call you within 30 minutes.

No credit card required · Setup in 5 minutes · Cancel anytime
Scheduling only — no clinical, diagnosis, or symptom information is collected or stored.
🎉

You're all set!

We'll call your practice phone within 30 minutes to complete setup. Your AI intake assistant will be live and answering prospective clients by end of day.

How It Works

Up and running in three steps

01

Forward your existing practice line

Forward your current number to Receivly. Takes about 5 minutes. No new hardware, no new number — just plug in your existing practice line and keep the one your clients already know.

02

AI learns your practice — areas, insurance, cancellation policy

Tell us your specialties, the insurance panels you accept, intake questions you always ask, and your late-cancel + no-show policy. The AI builds an intake playbook tailored to your practice and screens calls like a trained practice manager.

03

Sessions fill the calendar — intake summary ready before first visit

Every call is answered, qualified, and booked. You'll get SMS + email notifications for each intake — plus a full dashboard showing every call, captured field, and session outcome.

FAQ

Therapy practice questions, answered

Is this HIPAA-compliant — and where is the call data stored? +
Yes. Receivly operates under a signed Business Associate Agreement (BAA) with every practice, and call audio + transcripts are stored encrypted at rest in HIPAA-compliant infrastructure. The AI does not train any external model on your call data, and intake summaries are delivered to your secure email or EHR-handoff endpoint. We'll walk through the BAA + data-residency details on the setup call before your line goes live.
Will prospective clients feel awkward talking to an AI? +
In our testing, the opposite is true: callers are more willing to share sensitive details with an AI than with a front-desk person, because there's no perceived judgment. The AI introduces itself clearly as an intake assistant for your practice, asks the same five fields every time, and the caller always has the option to leave a voicemail or request a callback. Callers who want a human just ask — the call is forwarded to your on-call line.
What happens if a caller is in crisis or having a mental-health emergency? +
The AI is trained to recognize crisis keywords (suicidal ideation, active self-harm, domestic violence) and immediately pauses the script to deliver the 988 Suicide & Crisis Lifeline number, plus your practice's after-hours emergency line if you've configured one. The call is flagged in your dashboard as urgent and SMS'd to you within seconds so you can follow up directly.
Does this replace my office manager or receptionist? +
It typically replaces the “answering the phone” part of the role — the part that requires being chained to a desk from 9 to 5. Most solo and small-practice owners who switch on already have an office manager focused on billing, scheduling, and clinician support; Receivly takes the after-hours first-contact triage off their plate so they can do the work only humans can do.
What about voicemail — can my existing line stay the same? +
Yes — your callers dial the same number they've always dialed. Receivly sits in front of your existing line (call-forwarding on the carrier, no number porting). Voicemail still works for callers who prefer it; the AI simply picks up before the rings-to-voicemail threshold. You can disable or schedule the AI for any window you want — e.g. only after-hours, only weekends.
What's the cost? +
$99/month flat — no per-call fees, no per-intake fees, no setup fees. About the cost of a single missed new-client intake, recovered in week one for most practices. Run the calculator above to see your specific number.

Stop losing prospective therapy clients to
after-hours voicemail

$2,400–$3,600 per missed new-client course. Every Sunday-night call that hits voicemail is a client who books with the therapist one zip code over by Monday morning.

Get My AI Receptionist — Free → See My ROI

No credit card required · Setup in 5 minutes · 24/7 AI intake coverage